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Friday, September 11 • 1:30pm - 2:15pm
Building Resilience Among Medical Center Staff

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Topic Overview: Research has shown that stress among healthcare professionals is associated with many important problems (e.g. burnout, employee injury, jeopardized patient safety.) Memorial Sloan Kettering Cancer Center (MSKCC) recognizes that our employees may be subject to very stressful and exhausting work. Building Resilience is an institution-wide program supporting our medical center staff in their efforts to manage stress in healthy ways. 

The presenter will describe the services offered to the more than 13,000 staff of MSKCC, including: tailored team workshops; educational seminars focusing on self-care; and “Building Resilience through the Arts” (i.e. a creative series providing a restorative lunch hour via music, visual arts, poetry, dance, etc.) How and why the programs were developed will be explained, as will the process followed to identify and tailor to particular needs of staff within different departments including, but not limited to, nurses, housekeeping and administrative support. Finally, participation and evaluation data will be reported, along with a discussion of costs and benefits of this work. 


  1. Discuss how stress management is a relevant component of a medical center occupational health and wellness program.
  2. Describe the components of the Memorial Sloan Kettering Cancer Center Building Resilience Program.
  3. Review steps to implement novel stress management programs.

avatar for Dr. Rebecca Guest, MD, MPH

Dr. Rebecca Guest, MD, MPH

Dr. Rebecca Guest is Assistant Attending in the Department of Medicine at Memorial Sloan Kettering Cancer Center and Weill Cornell Medical College. She is a clinical provider in Employee Health & Wellness Services, caring for hospital staff with work-related illnesses and injuries... Read More →

Friday September 11, 2015 1:30pm - 2:15pm PDT
Pacific Concourse J&K

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